At the moment all you really want is to tell that person off or throw your computer monitor across the room…or perhaps you are quietly seething about the promotion you didn’t get or how a co-worker dissed your ideas. When people are angry, their ability to reason and communicate effectively decreases in proportion to the intensity of their anger. Here are a few tips for dealing with anger at work:- Instead of giving into anger walk away from the situation, take deep breaths, and give your self time to cool off
- Try to identify what is really underneath your angry feelings
- Take time to think about your response
- Avoid texting or e-mailing when upset!
- Speak up assertively – don’t attack or blame others
- Be willing to listen to the other person – try and understand where they are coming from
- Be specific and realistic about expectations
- Explain where you are coming from – use “I” language – I think, I feel, etc.
If you still find you aren’t able to resolve your anger or the situation, find someone you trust to talk it out further. If anger is creating a toxic workplace for your organization it’s time to bring in some outside consultation.